Integrations

Help Scout Integrations & Connections | Connect and Automate

Discover powerful Help Scout integrations to automate your work and streamline processes. Connect with popular tools to build automated workflows, sync data, and boost your team's productivity.

Update tickets in Zendesk when tags are updated in Help Scout

Efficiently manage your customer support workflow when updates happen in Help Scout. With this automation, when a tag gets updated in Help Scout, it swiftly creates a corresponding ticket in your Zendesk platform. Offer consistent and prompt responses to your clients, saving precious time and enhancing your overall customer service.

Create Help Scout customers from new Smartsheet rows

Effortlessly keep track of new Smartsheet rows and register the data as customers in Help Scout with this seamless workflow. Whenever you add a new row to your Smartsheet project, this automation instantly creates a customer profile in Help Scout, ensuring your customer information stays up-to-date across both platforms without any manual intervention. Save time and maintain accurate customer records easily with this workflow.

Create new Notion database items for new Help Scout customers

Effortlessly manage your customer data with this streamlined workflow. When a new customer gets registered in Help Scout, their information is instantly added as a new item to your Notion database. This saves you time and ensures that your customer information stays up to date across both platforms, optimising your customer service and management processes.

Create conversations in Help Scout when specific column values change in monday.com boards

Enhance your customer service efficiency with this workflow. Whenever a specific column value changes in your monday.com board, it initiates a new conversation in your Help Scout app. This automation keeps your support team constantly updated with any changes, enabling them to provide timely responses and enhance their overall communication efficiency. Stay on top of your updates without having to manually monitor or initiate conversations.

Update tags in Help Scout and simultaneously add or update subscribers in Mailchimp

Easily manage your customer communications by connecting Help Scout with Mailchimp. With this efficient automation, each update made to Tags in Help Scout will be instantly reflected on your Mailchimp contacts. This not only saves time by avoiding manual data transfers but also enhances accuracy by ensuring consistent labeling across both platforms.

Add new assigned Help Scout conversations to Google Sheets as rows

Efficiently manage and track support requests with this automation. When a new conversation is assigned in Help Scout, this workflow will create a new row in your designated Google Sheets spreadsheet, helping you maintain organized records of support interactions. Save time and ensure clear documentation of all assigned conversations for improved support performance.

Create new HubSpot associations whenever new conversations are created in Help Scout

Streamline your customer relationship management process with this efficient workflow. When a new conversation is initiated in Help Scout, seamlessly reflect it in HubSpot by creating an association, enhancing your tracking capabilities. This nifty setup ensures that all customer interactions are recorded promptly, helping you maintain detailed and up-to-date contact records. It's the perfect tool for maintaining flawless customer service and harnessing business growth.

Create Help Scout customers from new Zoho CRM contacts

Easily keep your customer records up-to-date by connecting Zoho CRM and Help Scout with this workflow. Whenever a new contact is added in Zoho CRM, this automation will create a customer in Help Scout, ensuring that your support team has the latest information on hand. Save time and enhance your customer support by streamlining your processes with this seamless integration.

Update Help Scout customer properties with new or updated records from Zapier Tables

Elevate your customer support by instantly updating customer information in Help Scout whenever there's a new or updated record in your Zapier Tables. This efficient workflow ensures customer details are always up to date, providing accurate information to support your customer service efforts. With real-time updates, your team is continually informed, improving customer interactions and driving customer satisfaction.

Create new Help Scout conversations for every new WooCommerce order

Boost your customer service efficiency with this workflow. When an order is placed in WooCommerce, a conversation is immediately created in Help Scout. This automation enhances your communication with clients, ensuring they are updated promptly about their purchases and queries are addressed at the earliest. Perfect for e-commerce businesses aiming to provide seamless customer experience.

Update tags in Help Scout and add corresponding reminders in Slack

Enhance your workflow with this integration between Help Scout and Slack. When tags are updated in Help Scout, it triggers a reminder in Slack. This workflow eliminates the need for constant monitoring and promotes efficient management of support tasks, facilitating seamless customer service.

Turn Webhooks into new conversations in Help Scout

Automatically start new Help Scout conversations to customers from webhooks. Set it up and Zapier can save you time by automatically generating new conversations in Help Scout when a hook is activated. You can create great customer service by contacting customers quickly with this automation that'll work with your in-house apps.

Create Help Scout conversations for new Webflow form submissions

Efficiently manage customer inquiries from your Webflow forms by setting up a seamless workflow to create new conversations in Help Scout. Once a form submission occurs in Webflow, this automation instantly generates a Help Scout conversation, allowing your support team to respond promptly and effectively. Save time and ensure consistent customer communication by integrating Webflow and Help Scout with this powerful yet simple solution.

Create Help Scout conversations from new Twilio sms messages

Efficiently manage incoming SMS messages from Twilio by creating new Help Scout conversations for each one. This workflow streamlines your customer support process by automatically converting text messages into Help Scout conversations, saving you time and ensuring that no customer query goes unanswered. Stay on top of your communication and deliver seamless customer service with this automation.

Start a new conversation in Help Scout when subscriptions are canceled in Stripe

When a subscription is canceled in Stripe, initiate a new conversation in Help Scout with this automated workflow. Keeping communication lines open, it provides an opportunity for resolving any issues or concerns, potentially turning cancellations into renewals. This automatic process saves time, ensures prompt responses, and helps maintain high customer satisfaction.

Start a Help Scout conversation for new paid Shopify orders

Manage your customer support more efficiently with this workflow. When there's a new paid order on your Shopify store, it will start a new conversation in Help Scout. This allows you to provide proactive customer service, create personalized interactions, and ensure seamless communication without extra effort. Simplify your e-commerce processes with this smart automation.

Create Help Scout customers from new Pipedrive leads effortlessly

Easily turn new leads into organized customer records with this Pipedrive-Help Scout workflow. With this automation, whenever a new lead is added in Pipedrive, a customer will be created in Help Scout, ensuring your support team can provide timely assistance and a great customer experience. Keep your contact records in sync and streamline your customer support process effortlessly.

"update tags in Help Scout and create new contacts in Sage Intacct"

Always maintain up-to-date contact details across your platforms with this seamless workflow. Whenever you update tags in Help Scout, it prompts an equivalent update in Sage Intacct. This eliminates the need for manual intervention, saving you precious time, and ensuring data integrity to streamline your business operations.

Update tags in Help Scout and create detailed events in Google Calendar

Keep your schedule updated effortlessly with this workflow. Once a tag is updated in Help Scout, an event is immediately created in Google Calendar. This integration allows for an easier tracking of your support issues, ensuring that everything is on schedule in your calendar. Opt for this seamless way to organize your tasks and never miss a beat.

Create new Help Scout conversations from new Intercom conversations

This workflow becomes active when a new conversation starts in Intercom and leads to the creation of a conversation in Help Scout. Streamline and improve customer service by quickly transporting important customer interactions from one platform to another, ensuring smooth communication, timely responses, and efficient problem-solving. Employ this automated process to effectively manage your customer communication channels.

Create tasks in Google Tasks whenever new conversations are assigned in Help Scout

Manage your customer queries efficiently with this powerful integration. When a conversation is assigned in Help Scout, a task is instantly created in Google Tasks. This not only streamlines your workflow but also ensures timely responses to customer queries, resulting in improved customer satisfaction and productivity.

Send replies in Help Scout for new lead form entries in Google Ads

Whenever there's a new lead form entry in Google Ads, this workflow will promptly send a reply through Help Scout. It offers a streamlined way to engage with prospective customers, ensuring they receive a quick response, and enhancing overall customer service. No need for manual tracking or miss out on opportunity– make your lead management more efficient with this workflow.

Create Help Scout customers from new or updated Google Contacts

Ensure your customer information stays updated across platforms with this streamlined workflow. When there is a new or updated contact in Google Contacts, it directly creates a new customer in Help Scout. This helps you manage customer queries more efficiently and keeps your support team informed in real time. A wonderful asset for businesses aiming to deliver exceptional customer service.

Create Help Scout notes for new Follow Up Boss contacts

Effortlessly track your new Follow Up Boss contacts in Help Scout by seamlessly adding notes for each contact. With this workflow, whenever a new contact is added in Follow Up Boss, a note will be created in Help Scout, ensuring all vital information is readily available in one place. Stay organized and never miss crucial client details with this powerful integration.

Create Discord messages when new conversations are initiated in Help Scout

Stay abreast with customer feedback easily. This workflow springs into action as soon as a new conversation is started on Help Scout, subsequently post a channel message on Discord. Improve your customer support responsibilities by streamlining communications between your customer support and team on Discord, ensuring every customer comment receives immediate attention.

Update leads in Close when tags get updated in Help Scout

Maintain harmony between your Help Scout and Close applications with this efficient workflow. Upon every tag update in Help Scout, the same alteration is instantly reflected in Close, streamlining your customer care and sales strategies. This swift solution transforms customer inquiries into potential business deals, making your customer service a valuable revenue asset.

Create new Copper leads when tags are updated in Help Scout

Streamline your sales operations with this user-friendly workflow. Every time you update Tags in Help Scout, a new Lead is promptly created in Copper. This keeps your sales team updated with the newest information, boosting customer relations and facilitating business expansion. Enjoy an integrated experience with this effortless data transfer process.

Create or update Airtable records each time new conversations are created in Help Scout

Easily transform customer interactions into actionable data with this seamless Help Scout to Airtable workflow. When a new conversation is initiated in Help Scout, this integration promptly creates or updates a record in Airtable. This way, your team can keep track of customer interactions in a robust and visual platform like Airtable without lifting a finger, providing the perfect solution for efficient, data-driven customer service.

Manage new Help Scout customers by adding or updating contacts in Brevo

Streamline your customer management process with this convenient workflow. Whenever you gain a new customer in Help Scout, the contact details are instantly updated or added in Brevo. This ensures your customer information remains up-to-date across all platforms, saving you the time and hassle of manual entry. Enhance productivity and keep your focus where it matters most - on serving your customers.

Create tasks in Any.do Personal for newly assigned Help Scout conversations

Stay organized and efficient with this seamless workflow between Help Scout and Any.do Personal. When a conversation is assigned in Help Scout, a new task will be created in Any.do Personal, ensuring you never miss an important customer request. Keep your to-do list up-to-date and always know what needs to be addressed, improving your customer support process.

Update and manage tags for contacts in ActiveCampaign when tags are updated in Help Scout

Keep your Help Scout tags and ActiveCampaign contacts effortlessly aligned with this workflow. When tags in Help Scout are updated, this redundancy-free automation ensures they are reflected in your ActiveCampaign contacts as well. This streamlined coordination ensures seamless customer management, providing a more organized and efficient system to manage contacts.

Update tags in Help Scout and promptly create empty forms in Typeform

Stay on top of changes with this efficient workflow. Whenever you update tags in Help Scout, identical changes are smoothly reflected in Typeform. This streamlined process ensures you always have access to the most recent information, enhancing your interactions with your customers and maintaining an organized operation.

Create tasks in Akiflow for new conversations in Help Scout

Streamline your customer support process with this automation. When a new conversation is initiated in Help Scout, it will create a corresponding task in Akiflow immediately. This ensures no customer queries are missed and helps you manage support tickets efficiently.

Assign new Help Scout conversations and create corresponding tasks in Todoist

Manage your customer queries more effectively with this workflow. When a conversation is assigned in Help Scout, a corresponding task will be created in Todoist, ensuring that you never drop the ball on a customer question. You'll be able to stay organized and respond to customer inquiries in a timely and efficient manner. This automation between Help Scout and Todoist simplifies your customer service process.

Start new Help Scout conversations when cards are moved to a list in Trello

Streamline your customer service with this efficient workflow. When a card is moved to a specific list in your Trello board, a new conversation is started in Help Scout. This ensures prompt communication with your clients and helps keep your customer service team updated about the progress in Trello, thereby enhancing response times and maintaining high-quality customer relations.

Create tasks in Asana for new conversations created in Help Scout

Boost your team's workflow and manage your time efficiently using this tool. Once a new conversation is initiated in Help Scout, it will immediately prompt the creation of a task in Asana. Enjoy a streamlined process of tracking and handling client inquiries or issues as your customer support and task management systems function seamlessly together. Experience enhanced performance and service quality, all in one go.

Create Help Scout conversations for new Calendly invitees

Effortlessly manage your calendar appointments and customer support with this Calendly to Help Scout workflow. When a new invitee is created in Calendly, a conversation will be automatically started in Help Scout, ensuring you stay on top of support requests without having to manually create them. Save time, improve efficiency, and enhance your customer support experience with this seamless integration.

Start conversations in Help Scout for new tasks in ClickUp

Start a fresh conversation in Help Scout every time a new task is generated in ClickUp. This workflow ensures effective communication, allowing you to address each task-related concern in a timely and organized manner. Leverage this integration to streamline your task management and customer service processes for optimal productivity.

Add new assigned Help Scout conversations to Google Sheets as rows

Efficiently manage and track support requests with this automation. When a new conversation is assigned in Help Scout, this workflow will create a new row in your designated Google Sheets spreadsheet, helping you maintain organized records of support interactions. Save time and ensure clear documentation of all assigned conversations for improved support performance.

Create Google Sheets rows for updated Help Scout tags

This integration helps you easily keep track of updated tags in a spreadsheet. This can help you monitor trends so you can provide the best customer service possible. When a tag is updated in Help Scout, a corresponding Google Sheets row will be created.

Create Help Scout conversations from updated Google Sheets rows

If you use Google Sheets to organize contact data or record conversations, this Google Sheets to Help Scout automation is for you. Once set up, whenever a row is updated (or created) in Google Sheets, Zapier will create a new conversation in Help Scout. That way, you can kickstart a conversation with a customer.

Create Help Scout conversations from new Google Sheets rows

If you use Google Sheets to organize contact data or record conversations, this Google Sheets to Help Scout automation is for you. Once set up, when you create a new row in Google Sheets, Zapier will create a new conversation to customer in Help Scout. This integration is a great way to stay in contact with clients and customers, and monitor your interactions.

Update tags in Help Scout and add corresponding reminders in Slack

Enhance your workflow with this integration between Help Scout and Slack. When tags are updated in Help Scout, it triggers a reminder in Slack. This workflow eliminates the need for constant monitoring and promotes efficient management of support tasks, facilitating seamless customer service.

Update tags in Help Scout and send private channel messages in Slack

Stay connected with your Help Scout updates without having to look away from your Slack conversations. With this workflow, every time there's an update to your Tags in Help Scout, a private channel message will be dispatched in your Slack. Spend less time switching between apps and more time focusing on your tasks.

Update Slack with direct messages when tags get updated in Help Scout

Keep your team instantly updated with this automation that takes care of your help desk updates for you. Whenever tags are updated in Help Scout, this workflow will promptly send a direct message via Slack. This allows your team to stay in the loop about customer interactions and assists in providing swift responses. Make sure no worthy update slips through the cracks with this efficient workflow.

Create Help Scout conversations for new Slack messages pushed to channels

Stay on top of customer support by turning Slack messages into Help Scout conversations. With this workflow, every time a new message is pushed in Slack, a conversation will be created in Help Scout, ensuring that important inquiries or issues are promptly addressed. Simplify your support process and improve customer satisfaction with this seamless integration.

Create Slack private channel messages for new Help Scout conversations

Stay on top of customer support by receiving notifications in Slack when new conversations are created in Help Scout. This workflow streamlines your communication process, ensuring team members stay updated and can respond promptly to customer queries. Boost your support team's efficiency and provide faster resolutions with this seamless integration between Help Scout and Slack.

Create Help Scout conversations for new Slack reactions added

Effortlessly manage customer support inquiries with this time-saving workflow. When a new reaction is added in your Slack channel, a new conversation will be created in Help Scout, ensuring efficient communication and prompt assistance for your customers. Keep your support team organized and responsive by streamlining the process with this seamless integration.

Create Help Scout conversations from new Slack private channel messages

Effortlessly manage customer support inquiries with this streamlined workflow, which creates a Help Scout conversation every time a new message is posted to a private Slack channel. Stay organized and ensure all vital information is captured, so your team can provide top-notch customer service while saving time on manual data entry.

Send Slack direct messages for newly assigned Help Scout conversations

Stay on top of your Help Scout conversations by receiving direct Slack messages whenever a new conversation gets assigned. This automated workflow sends a direct message in Slack when a conversation is assigned in Help Scout, ensuring you never miss important updates and can respond promptly to customers. Keep your team efficient and eliminate manual notifications with this seamless integration.