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Slack is a team communication tool owned by Salesforce that helps teams chat.

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Slack Review

Top Features, Pricing & User Reviews

Who doesn't know Slack? Well, maybe you if you've landed here. Let's give you a rundown of the basics of Slack and how it works as a popular team communication tool.

What is Slack?

Slack is a well-known team communication tool. Available on Windows, macOS, iOS, and Android, Salck is owned by Salesforce, which is known for its CRM software.

What does Slack do?

Slack does many things, mainly allowing you and your team to communicate using chat functionality and video and audio meetings.

Slack has features that help boost collaboration. Much like a mark of teams, it helps you do a range of things, including screen sharing and screen recordings, and also collaborate in huddles. This feature is called Slack Huddles; essentially, they allow you to send audio messages to each other in real-time. This is perfect for collaborating after a meeting or maybe even not switching a video on and making and setting things up.

Now, Slack is owned and managed by Salesforce, and you can tell that because it weaves into the larger picture of Salesforce CRM as a powerful tool to connect with that. Slack also offers things like threads for chats, integration, and loads of other abilities like Slack Canvas, which we'll discuss a little more in this review. There are features like lists and canvas that people do use to plan their day.

How much does Slack cost?

Slack is free but starts from £5.75 per month for the basic plan with 1 user.

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Shaun Barba profile picture

Shaun Barba

03 Jan 2025

Director

9.2 / 10

Even our family uses slack

Slack is fantastic. Full stop. It's intuitive, simple, and has great features that can be enabled that help teams with project management and communication. The only overwhelming piece that I've seen is that because it's so easy to create channels, some organizations can get "channel happy" and open a ton of channels which then overwhelms users. If you're an "inbox zero" type, like me, it can be overwhelming sometimes to catch up on all the conversations. So it may be best to only "subscribe" or get notifications on the channels that matter. The great thing is, though, that notifications are highly configurable so if you only want to get notified on a specific set of channels and/or only when you're mentioned, then it's easy to set that up. The integrations with slack are a great feature. For our family, we have a paid version of slack and use integrations such as google drive, asana, and a few others. It's well worth the price to keep conversation history as well as some of the enhanced features.

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