6th Nov, 2023
Team wiki apps, team knowledge base software or just internal knowledge base software is a new tool for teams to better manage their team brain & processes. Here's our best recommendations.
Team knowledge is constantly being trapped in places like Slack or Microsoft Teams meetings and that just sucks for teams that want to save time on processes & better bringing together knowledge so they don't have to repeat themselves, dozens of times.
Strangely enough there's an app for that, there always is. They are called team wiki apps or team knowledge base apps or the proper term . They've become incredibly popular over the last few years as this place to consolidate all processes acting as your team's brain for reference and the rise of software like Notion and Coda amplified this.
Let's start to better understand what this is all about for team information.
Team knowledge base, or commonly known as team wiki apps, are designed to bring your team's information into one hub. Many of the software do this in different ways, but the majority of that information is captured into documents that live and breathe team wisdom.
SOPs are also common to include within the team knowledge base. SOPs stand for standard operating procedures. Typical things you'll find in a team knowledge bases could be "new starter onboarding checklists" or "guides to handling new leads" or maybe even "how do I order my PC" ready for your first day ahead. Anything you don't want to do more than once can be collected and organized in a team wiki or knowledge base software.
Now, there's a handful of tools we'll dig into but what makes these top picks for team knowledge software actually decent? Well, here's some of the key things we focused on when picking these team wiki apps and what made them special to us.
Now onto the tools we've picked for the job!
Let's save you time going down the list with a quick glance at the best wiki apps for teams:
These tools are not listed in order of quality, just a list format.
Slab claims to be the home base for your company's entire brain. It's a simple and easy-to-use team wiki application to store all documents, pages, content, folders and more. Slab is best known for its simplicity, clean interface and ease of creating documents.
Offering an impressive search abilities that allows you to connect to tools like Dropbox and Google Drive, Slab wants you to stop leaving the service and bring in other documents all into one hub so that your team has everything from files to Google Docs. Other features like external bookmarks help save time, topics help to organize Slab posts and the way you can organize see and share documents is really easy.
So if you want to handle other apps within it, then Slab could be a good option.
Slite is a collaborative team knowledge management and sharing application. Slite helps teams to understand all areas of the business, stay up to date with new information and collaborate on documents together.
One of the killer features with Slite is the focus on AI within the search experience. You can use the new Ask by Slite that will help reduce over-communication in your team by searching the full knowledge base and finding an answer - meaning you can ask in a more natural language style like "where be the sign-up form for new PCs" without feeling pressure to ask team members.
Tettra is another team knowledge management app to help team members always feel like they know what they are doing. Tettra reduces frustration and allows teams to just get on with their work, and view a document if they get stuck.
Tettra has a simple and smart interface making it easy to get started with and navigate around. You can create really in-depth and informational documents to share with the entire team, integrate other tools and reduce context switching by having it all in one place.
Notion is a very popular tool for building a team wiki. It's so customisable, you can create any workspace you want that is uniquely designed to work for your team. Or better yet, there's probably a template readily available. A lot of people like Notion because if you and team decided you wanted to use it for project management, then you could have all your knowledge side-by-side.
Inside Notion you can create things like databases to hold information for tasks, projects and progress tracking. You can add tables, images, notes and so much more. In terms of a team knowledge management space, Notion allows you to create different team spaces for different needs. Here you can add documents and pages for teams to understand what to do and how to work.
Coda is much like Notion in the sense of building your own workspace and having everything all in one. Coda allows teams to use creativity to develop documents that feel like apps, everything the team needs is found in one place, meaning you can get rid of other tools and save time.
You can create all sorts inside of documents, collapse pages, add tables that sync together, use quick action buttons, different views and more to create a home base for your team to find all information they need about the entire business and their role.
A team wiki app is like a home hub for everything your team needs to know. This can include informational documents, guides on how different areas, tasks and projects work, and even a place to check in with what needs doing next.
A team management system is helpful in keeping everyone in the loop and on the same level of knowledge. You can use a team wiki app to share holidays so the team knows who isn't working, you can also use a team wiki app to get new members of the team up to speed with start guides, or wikis written by more established members.
Overall, a team wiki app is essentially a home hub for all knowledge, support, information and tasks for a team to keep working seamlessly and smoothly without needing tons of meetings or asking lots of questions.
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