Integrations

Help Scout + Gmail Integration | Connect and Automate

Connect Help Scout with Gmail to automate workflows, sync data in real-time, and eliminate manual tasks. Build powerful automated workflows between these tools to save time and reduce errors.

Send emails in Gmail for new customers in Help Scout

When a new customer initiates contact in Help Scout, keep them engaged and informed straight away with this automated workflow. With this setup, an email is immediately sent from Gmail to the new customer. This ensures prompt communication and helps establish a positive relationship from the get-go, aiding in customer retention and satisfaction.

"update tags in Help Scout and promptly send emails in Gmail"

Stay on top of your customer support tasks with this workflow that connects Help Scout and Gmail. Whenever tags are updated in Help Scout, an email will be sent from your Gmail account. This process ensures you're always updated with the latest changes for efficient customer service management.

Assign Help Scout conversations and send emails through Gmail

Manage your customer service communications more efficiently with this automation. When a new conversation is assigned in Help Scout, a corresponding email will be sent from your Gmail account. This workflow allows you to keep track of your Help Scout conversations and ensures prompt communication with clients, streamlining your customer service process.

Create drafts in Gmail for new conversations created in Help Scout

Save time on customer service with this automated workflow. Once a new conversation is started in Help Scout, this automation will create a draft in your Gmail, allowing you to respond quickly and efficiently. Streamline your customer interaction and swiftly react to their concerns with this efficient process.

Create drafts in Gmail when conversations are assigned in Help Scout

Optimize your responsiveness to customer queries with this workflow. Once a conversation is assigned in Help Scout, this automation will create a draft email in Gmail. Save time and establish efficient communication between your customer service and email platforms, allowing you to address customer concerns quickly and effectively.

Create email notifications in Gmail for new Help Scout conversations

Stay on top of your customer support with this seamless workflow. When a new conversation is created in Help Scout, an email will be sent through Gmail, keeping you informed and ready to address any concerns. Increase your response time and ensure your customers feel heard with this efficient process.

Create conversations in Help Scout from new emails matching search in Gmail

Streamline your customer service process with this seamless workflow. When you receive a new email in Gmail that matches your chosen search criteria, a new conversation is immediately created in Help Scout. This automation ensures that your team never misses important customer emails and can respond quickly and efficiently, enhancing customer satisfaction and retention.

Start conversations in Help Scout from new emails in Gmail

Stay organized and promptly respond to your inbox with this workflow. When a new email lands in your Gmail, it immediately sets up a new conversation in Help Scout. This automation ensures no customer inquiry goes unanswered, resulting in efficient email management and improved customer satisfaction.

Create new Help Scout conversations from labeled Gmail emails

Stay organized and responsive with this simple workflow. When you receive a new email labeled in Gmail, a conversation will be created in Help Scout, ensuring you never miss an important message. This automation streamlines your customer service process, saving you time and effort in managing customer inquiries.

Add starred Gmail messages as Help Scout conversations [Business Gmail Accounts Only]

If your customers occasionally send support requests to your Gmail instead of your support address, use this integration to create new conversations in Help Desk straight from your inbox. That way, you can have all your customer conversations in one centralized place.