Question Base

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What is Question Base?

Question Base helps busy teams build out the documentation they never have time to write. It captures and organizes the knowledge, ideas, and answers your team shares in the chat daily.

How it works?

When employees ask questions in #channels, it uses its knowledge base and your existing docs (Notion, Zendesk, Intercom, Confluence etc.) to search & find the right information for them.

• Smart capture - Slack is where you first share ideas and knowledge. Question Base helps you save them with a one-click. The AI extracts the insights, decisions, and answers so you can use them later.
• Auto-responder - The AI surfaces answers from your chat and existing docs the moment people ask.
• Search across tools - You already wrote your product documentation in Notion or Confluence. And your FAQ is well-maintained in Zendesk and Intercom. But your team never checks there and asks questions in Slack?

With Question Base PRO you can integrate all this information inside Slack.FAQ - We all want good documentation, but it's never a priority. Question Base helps you turn your insightful conversations in Slack into a neat, organized knowledge base.Simply add the bot to your channels and Question Base will start capturing knowledge as people chat.